Retail & D2C

E-commerce business valuations, independently prepared.

James Nelson

Founder & M&A Valuation Director, The Business Valuers

17 years in UK business brokerage and valuation. 1,000+ SME valuations completed. Former Head of Corporate Sales at Christie & Co.

UK e-commerce and D2C businesses typically sell for 2× – 6× normalised EBITDA, with the top of the range earned by managed brands with diversified acquisition channels and a genuine contribution margin. The bottom applies to owner-operated stores on a single platform or a single ad channel.

A written, evidenced valuation of a Shopify, Amazon FBA, marketplace or multi-channel online business — earnings normalised, channel risk priced, working capital stated. Fixed fee from £495, delivered in three working days.

Independent.We don't sell businesses. No success fee.

  • 1,000+ UK business valuations
  • 17 years of brokering & valuing experience
  • Fixed fee from £495 — no hourly billing
  • Report delivered in 3 working days

Fixed fee from £495

Written report in 3 working days. Quote back within the hour, no obligation.

All fields marked * are required.

1,000+ UK valuations completed. We don't sell businesses, so there's no incentive to move the figure.

What the figure usually turns on

  • Seller's discretionary earnings, properly normalised

    Owner salary, one-off agency spend, personal costs and founder-operated fulfilment all get added back or costed in at market rate. Most online businesses under £1m sell on SDE, not EBITDA — using the wrong base is the single biggest cause of a wrong figure.

  • Channel and platform concentration

    A business that takes 90% of revenue through one Amazon marketplace carries platform risk a buyer will discount for. Owned traffic, an engaged email list and a working direct site all pull the multiple upward.

  • Contribution margin after true acquisition cost

    Blended ROAS, returns, marketplace fees, pick-and-pack and shipping subsidies are modelled properly. Gross margin before advertising tells a buyer almost nothing.

  • Repeat purchase and product concentration

    Repeat rate, subscription revenue and lifetime value support a higher multiple. A single hero SKU carrying most of the profit is a risk buyers price for, especially where the supply is not exclusive.

  • Stock and working capital

    Saleable stock at cost, ageing and dead lines, plus the cash a buyer must inject to hold the same trading rhythm. Getting this wrong turns an agreed headline price into a renegotiation at completion.

Typical benchmarks

Owner-operated store (SDE basis)2× – 3.5×
Managed brand with a team (EBITDA basis)4× – 6×
Subscription or recurring revenue skewpremium to those ranges
Our feefrom £495
Turnaround3 working days

Indicative UK ranges only. Channel mix, margin, brand ownership and growth trajectory move these figures substantially — your report is built from your own numbers and comparable transactions, not from a range.

See our UK SME valuation multiples guide — every sector, what earns the top of the range

Why online businesses get valued badly

Broker appraisals and online calculators multiply last year's profit by a sector figure and stop there. E-commerce breaks that approach: the earnings base needs rebuilding before any multiple is applied, and the risk sits in the channel, the supplier and the stock rather than in the P&L.

We rebuild maintainable earnings, price the concentration risk explicitly, and set out the working capital a buyer needs. Every assumption is written down so an acquirer, funder or HMRC can test it.

We don't sell businesses

Marketplace brokers give free valuations because they want the listing. That number is a sales tool, and it is usually revised down once the market has been tested.

We take no commission and no success fee. The report is the product — which is why it holds up in negotiation, in diligence and with HMRC.

This is for you if…

  • —You're preparing to sell or exit and want a defensible number before you speak to a broker or aggregator.
  • —You've had an offer from an acquirer and need it tested independently.
  • —You're buying an online business and want the asking price stress-tested.
  • —You need a valuation for a share transfer, an EMI scheme, a divorce or an HMRC submission.

Want the number for your business?

Two quick questions and we'll come back with your fixed fee within the hour.

Fixed fee from £495

Written report in 3 working days. Quote back within the hour, no obligation.

All fields marked * are required.

1,000+ UK valuations completed. We don't sell businesses, so there's no incentive to move the figure.

Request an e-commerce valuation.

An independent, fully evidenced figure in three working days. Fixed fee from £495.

Independent.We don't sell businesses. No success fee.

  • 1,000+ UK business valuations
  • 17 years of brokering & valuing experience
  • Fixed fee from £495 — no hourly billing
  • Report delivered in 3 working days